• Data Center Critical Facility Technician

    Job Location(s) US-PA-Boyers
    Requisition #
    Information Technology
  • Overview

    Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com for more information.


    The Data Center Facility Technician will be responsible for the day-to-day operational needs of Iron Mountain data center facilities. He/she will maintain the operating condition of building structures and critical infrastructure equipment of the Data Centers. Technician must be able to work multiple shifts including weekends and double shifts if required. CF Technicians are able to quickly assess problems and either make a necessary repair or manage the repair. They must be able to work without little or no supervision


    Job Responsibilities include, but are not limited to the following activities:


    1. Able to work multiple shifts including weekends and double shifts if required.
    2. Able to quickly asses the problem and either make the repair or manage the repair by calling out one of our vendors.
    3. Attend ongoing training to meet minimum job requirements and as new equipment or process are developed.
    4. Perform daily inspections of the critical infrastructure including data collection and evaluation
    5. Construct, test, install, and repair power circuits and data cables to computer equipment.
    6. Repair and perform preventive maintenance on CRAHs, AHUs, Chillers, Pumps, Cooling Towers, Plumbing, and Insulation,
    7. Troubleshoot complex electrical, mechanical, and control systems and equipment.
    8. Supervise external vendors to ensure the regulations and operational procedures are followed.
    9. Able to work without little or no supervision
    10. Able to operate UPS’s, Generators, Automatic Transfer Switch’s, Switchgear, Chillers, Variable Frequency Drive’s, Motor Starters, Power Meters, Computer Based Control/Alarm systems, Fire Alarm, Security Alarm, CCTV and Card Access.
    11. Should possess a good understanding of the following test devices: Multi-meter, IR Meter, Data Cable Tester, Power Analyzer
    12. Review and update complex mechanical and electrical drawings
    13. Must be able to follow procedures to the letter without deviating


    Functional Knowledge, Skills, and Competencies:


    1. The successful candidate must be a graduate from an apprenticeship, trade school, or have at least 5 years of experience in one or more of the following Trades:
      1. Commercial Electrician preferably in a Data Center environment with electrical maintenance experience.
      2. Electronics Technician preferably in a manufacturing or industrial environment with VFD and DDC controls experience.
      3. Commercial HVAC Technician with chiller, water pump, and cooling tower experience.
      4. Facility engineering with critical infrastructure experience.
      5. Controls and Instrumentation Technician
      6. Appropriate military training and service such as the Naval Nuclear Propulsion Program.
    2. A valid driver’s license
    3. Basic mechanical skills for servicing lubricating and replacing belts on air handlers pump repair, and troubleshooting
    4. Must live within one hour drive of the facility
    5. Be able to reproduce, from memory, single line diagrams of all data centers in assigned location
    6. Have knowledge of the theory of operation of: Generators, double conversion UPS, transformers, circuit breaker panels, switchgear, centrifugal pumps, remotely actuated valves, cooling towers, chillers (including the refrigeration cycle), and heat exchangers
    7. Perform service electrical tasks such as whip/electrical circuit pulls
    8. Familiarity with the procedures for performing hot work on energized electrical panels including OSHA safeguards and protective equipment
    9. Ability to learn and retain sequence-of-operations for all data centers in assigned location
    10. Knowledge of the theory of data center fire detection and suppression. Practical knowledge of firefighting is recommended
    11. Knowledge of basic electrical theory including Ohm's Law, AC power, power/voltage/current relationship, grounding, and electrical circuits.

    P   Physical Requirements/Qualifications:


    • Physical Requirements: Walking, standing, sitting, lifting 80 lbs, bending, crawling under raised floors, climbing up to 40 feet, and vision must have good recognition of colors.


    1. Travel Requirements: Up to 10% travel, nationally.
    2. Utilization of Equipment: Laptop/desktop computer, telephone, hand tools, power tools, testing and metering equipment, automobiles, golf carts, fork lifts, tractors, and ATV’s.
    3. Licenses & Certifications: Electrical and/or mechanical licensure or trade school certification preferred.

    Every Iron Mountain employee has an obligation to promptly report issues and violations.

    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.