• Senior Solutions Enablement Manager

    Job Location(s) US-NC-Charlotte | US-IL-Chicago | US-CO-Denver | US-AZ-Phoenix | US-WA-Kent | US-MA-Boston
    Requisition #
    Work From Home (Virtual)
  • Overview

    Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com  for more information.


    The Senior Solutions Enablement Manager role is responsible for driving results through enhancing reps sales knowledge and skill levels. Demonstrates how to translate product and solution knowledge into skill based activities to increase pipeline and conversion rates.


    • Train and motivate assigned customer facing personnel. Training to include the management of Messaging, Insight Led Solution Selling of designated products and services.
    • Ongoing coaching and mentoring of customer facing teams including strong Product Knowledge, Industry Knowledge, capturing and using appropriate vertical insights, understanding and identifying of key customer critical business issues.
    • Drives consistent absorption and adoption knowledge, including but not limited to: the Global Digital Solutions portfolio, Information Lifecycle Management, sales tools, proposal tools, and Sales Enablement Platforms as it relates to Global Digital Solutions. Tracking and Measurement are critical.
    • Regularly scheduled one on one sessions with Directors, VP and Sales Ops Business Partners to discuss development areas for customer facing personnel. Set goals for reinforcement of talent management.
    • Collaborate with Marketing, Product Management, Product Marketing, Channel and the field to validate a learning, communication, and change management plan, including but not limited to roll out of new products and enhancements.
    • Provide enablement support to the Channel team to assist in educating resellers and partners. 





    • Insight Led Solution Selling Skills, strong messaging techniques and presentation skills
    • Strong verbal, written, training and interpersonal skills
    • Possess a high-level of professionalism, assertiveness, creativeness and strong organizational and management skills
    • Ability to develop and maintain working relationships with senior level management
    • Ability to present to senior level management
    • Negotiation skills
    • Account / relationship management
    • Effective questioning techniques
    • Proficient with oral and written communication
    • Total travel up to 50%
    • Education: 4-year College Degree
    • Experience: 5 – 10 years


    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.