Iron Mountain is a global, Fortune 500 company that enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With almost 25,000 people strong and growing, we are the trusted guardian of our customers’ most critical assets. We work to protect and transform our customers’ information and assets through physical and technical storage solutions and have been a leader in records management since 1951.
Iron Mountain was ranked #9 as the BEST COMPANY TO SELL FOR IN 2017 according to sellingpower.com. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Manager, Customer Success Program (MCSP) position reports directly the Vice President and is responsible for collaborating with Canada Sales Leadership to establish and implement strategic direction for the Customer Success Manager (CSM) program, ensuring appropriate levels of support for our Sales Teams, and accounts requiring customized support models to meet their unique needs.
Key Responsibilities Include, but are not limited: