• Principal, Information Governance & Digital Solutions Professional Service

    Job Location(s) US-IL-Chicago | US-IN-Indianapolis | US-GA-Atlanta
    Requisition #
    Consulting Services
    Work From Home (Virtual)
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.



    A Principal in IGDS Consulting builds strategic, long-term accounts to manage and develop the information governance and digital transformation business within those clients.  In addition to the sales and business development responsibilities, Principals are also expected to lead engagements, be highly-involved in practice leadership, driving thought and solution development, oversee management of their practices and mentor consultants who report to them.

    The Principal will sell and lead engagements across the portfolio of IGDS Professional Services including:

    • Information Governance assessments, strategies, roadmaps, organizational design and program design and implementation spanning the disciplines of records management, law, privacy, information security and information technology
    • Content Classification and ROT remediation of paper and electronic content (both unstructured and structured sources) including providing these as managed services
    • Records Retention Schedule development and records management policy and program development
    • Iron Mountain Policy Center Solution and business partner software
    • Staff Augmentation


    Responsibilities Include:


    • Meets or exceeds assigned revenue targets by seeking out and identifying new information governance and digital transformation revenue opportunities at existing and potential clients
    • Develops and delivers insightful, value-added proposals that address complex client issues
    • Partner with other internal leaders across Iron Mountain capability areas to design and sell information governance and digital transformation programs
    • Develop new client relationships through various means with support from Iron Mountain sales and executive teams



    • Build and maintain sustainable client executive relationships through high-quality delivery;  ensure results, exceed client expectations, and be a trusted advisor and partner
    • Manage scope, risks, results, schedule and profitability to deliver successful projects
    • Deliver C-level presentations, driving actions and decisions
    • Coach and develop junior consultants through on-the-job training


    Practice Leadership

    • Oversee the management of their practice, including: utilization, deliverable acceptance, invoicing
    • Support the leadership and development of our people through people management and training
    • Develop our business by applying experience and topical knowledge to thought leadership and offering development
    • Communicate and market thought leadership via broader sector forums, such as speaking engagements, trade publications, and other print media
    • Partner with other internal leaders to grow the Iron Mountain brand


    Minimum Requirements:

    • Minimum 7 years information management industry consulting experience
    • Bachelor’s degree and/or equivalent experience, plus JD, MLIS and/or professional industry certifications, such as Certified Records Manager (CRM) Information Governance Professional (IGP), or MLS (Master of Library Science) is preferred




    • Managed a minimum of $4-5 million/year in consulting/solutions services revenue, meeting established profitability and utilization targets
    • Supported business development activities, providing responsible consulting delivery leadership in discovering and shaping opportunities, solution development, proposal generation, and deal closing stages
    • Led consulting engagements, managing client expectations, and engagement staffing, issues and risks, contract change control, internal operational processes
    • Developed Information Governance strategies