• Industrial Engineer

    Job Location(s) US-CT-Suffield
    Requisition #
    2018-19357
    Category
    Operations
    Type
    Full-Time
    Work From Home (Virtual)
    Yes
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
     
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
     
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.


    Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

     

    Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Responsibilities

    Reports To:

    Director , Industrial Engineering

    Indirectly Reports To:

    VP, Industrial Engineering

    Department/Location:

    Business Office, NAO

    # of Direct Reports:

    none

    # of Indirect Reports:

    none

    FLSA Status (E or NE):

    Exempt

    Grade:

    TBD

    Job Code: 

    TBD

    Job Family:

    TBD

    Date Revised:

    March 2013    

    Job Summary:

    The Industrial Engineer will coach, mentor and provide leadership to field based management teams to improve their leadership skills and their team’s performance, production, service and quality as part of the Management Operating System (MOS).  The IE will serve as the subject matter expert for operations management and team leadership skills across multiple business lines during field-based optimization projects.  This position will review project baseline measurements, provide recommendations for workflow improvements and job station set up, review the local management’s daily/weekly operating plans, recommend improvements to the daily/weekly operation plan and coach the local management to achieve higher performance.  The Industrial Engineer is responsible for working on cross-functional teams to perform problem analysis, engineer and re-engineer a wide variety of business processes across multiple business lines. The IE will provide detailed analysis for transportation network re-engineering, warehouse (record center and data protection vaults) workflow re-design and shred plant optimization. This position will also develop engineered work standards and work targets using the MOST system and will introduce 5S/Lean principles throughout all physical business workflows.  This IE shall be an IM Change Leader that others can easily follow and partner with.  Further, this position shall synchronize and coordinate his/her efforts with the other team members to maximize the overall value driven by the Operations Support Center of Performance Excellence.

     

     

     

     

     

     

     

    Primary (P) or Secondary (S)

    Key Responsibilities: What are the main responsibilities of the job?  Indicate which are primary (essential to the job) and which are secondary (not essential to the job).

     

    % of Time Spent:

    P

     

     

     

    P

     

     

     

    P

     

     

     

     

     

    1. Strategy – The Industrial Engineer will facilitate improved leadership and team performance within field markets. This IE will provide the lead analyst role in driving improvements in labor productivity, leadership coaching and workflow improvements. 
    2. Tactical – The Industrial Engineer will define ‘as-is” and “to-be” models, perform gap analysis, and devise action plans based on overarching process models or master operating plans. This position will develop standard operating procedures, validate and report back to management on status of implementation. In addition, this position will work cross-functionally to develop end-to-end workflow processes as well as process documentation. The IE will manage the pilot, roll-out, evaluation and assessment of re-engineered processes
    3. Culture & Communications – The Industrial Engineer will interact with decision-makers to manage expectations and create synergy in efficiencies. The IE will provide strong technical support to operational staff on best practices. Where needed coach local management to improve their leadership abilities and improved team performance and will analyze statistical data to determine standards and process requirements as well as quality metrics.

     

          20%

     

     

          70%

     

     

     

     

          10%

     

     

     

     

     

    Business Expertise: (Define the level of business expertise required of the internal and/or external business environment, scope (if applicable) and overall business acumen needed to be effective in the role)
      1. Three plus years in Operations Management or Engineering required. Manufacturing experience a plus.

     

      1. Ability to apply decisions, and to think in broad terms, considering the impact of decisions across the entire company.

     

      1. Ability to interact effectively with all levels within the Iron Mountain Enterprise.

     

      1. Excellent written, oral and formal presentation skills.

     

      1. Demonstrated success in business Industrial re-engineering, ability to produce enduring, effective solutions to business problems; benchmarking, project management, strong analytical problem solving skills, and action-oriented with the ability to deliver timely and positive results.

     

      1. Willing to travel extensively across NAO field operations on a frequent basis.

     

    Scope Information:  TBD

    ·                  Contribution (P&L)           Yes              No             Annual dollars:

    ·                  Operating Budget            Yes              No             Annual dollars:

     
    Leadership: (Define the extent to which the role is required to lead others, Industry or programs)
     
    This Industrial Engineer shall be an IM Change Leader that others can easily follow and partner with.  This role shall also ensure that Iron Mountain’s Core Values are upheld and that the acceleration of Optimization shall be along the Operational Excellence Tracks of Service, Production and Quality and that this Optimization shall be achieved in a high quality, employee centric fashion.
     
    Problem Solving: (Define the typical level of problem solving minimally required by the role)

    This Industrial Engineer will lead through partnership with the other members of the Operations Support team:   

    • Transportation optimization / cross functional teams
    • Develop and implement optimization action plans and be held accountable to timelines and sustained measurement
    • Translation of existing work flows into the MOST system
     
    Nature of Impact: (Define the overall impact this role has on company operations and/or external customers)

    The Industrial Engineer has complete responsibility for developing, communicating, delivering and sustaining a broad, inclusive optimization program support structure across the matrix for NAO.

    Qualifications

    • Three plus years in Operations Management or Engineering required. Manufacturing experience a plus.
    • Ability to apply decisions, and to think in broad terms, considering the impact of decisions across the entire company.
    • Ability to interact effectively with all levels within the Iron Mountain Enterprise.
    • Excellent written, oral and formal presentation skills.
    • Demonstrated success in business Industrial re-engineering, ability to produce enduring, effective solutions to business problems; benchmarking, project management, strong analytical problem solving skills, and action-oriented with the ability to deliver timely and positive results.
    • Willing to travel extensively across NAO field operations on a frequent basis.
    • This Industrial Engineer shall be an IM Change Leader that others can easily follow and partner with. This role shall also ensure that Iron Mountain’s Core Values are upheld and that the acceleration of Optimization shall be along the Operational Excellence Tracks of Service, Production and Quality and that this Optimization shall be achieved in a high quality, employee centric fashion.
    • This Industrial Engineer will lead through partnership with the other members of the Operations Support team: TOP cross functional teams
    • Develop and implement optimization action plans and be held accountable to timelines and sustained measurement
    • Translation of existing work flows into the MOST system

    Compliance Obligations:

     

    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame