• Industrial Engineer

    Job Location(s) US-CT-Suffield
    Requisition #
    Work From Home (Virtual)
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

    Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.


    Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


    The Industrial Engineer will leadership to field based management teams to improve their team’s performance, production, service and quality.  The IE will serve as the subject matter expert for operations management across multiple business lines during field-based optimization projects.  This position will review project baseline measurements, provide recommendations for workflow improvements, job station set up, review daily/weekly operating plans, recommend improvements to the daily/weekly operation plan and coach leadership to achieve higher performance.  The Industrial Engineer is responsible for working on cross-functional teams to perform problem analysis, engineer and re-engineer a wide variety of business processes across multiple business lines. The IE will provide detailed analysis for transportation network re-engineering, warehouse (record center and data protection vaults) workflow re-design and shred plant facility optimization. This position will also develop engineered work standards and work targets using the MOST system and will introduce 5S/Lean principles throughout all physical business workflows.  This IE shall be a Change Leader that others can easily follow and collaborate with. 

    • Strategy – The Industrial Engineer will facilitate improved leadership and team performance within field markets. This IE will provide the lead analyst role in driving improvements in labor productivity and workflow improvements.
    • Tactical – The Industrial Engineer will define ‘as-is” and “to-be” models, perform gap analysis, and devise action plans based on overarching process models or master operating plans. This position will develop standard operating procedures, validate the processes and report on status of implementation. In addition, this position will work cross-function teams to develop end-to-end workflow processes as well as process documentation. The IE will manage the pilot, rollout, evaluation and assessment of re-engineered processes.
    • Culture & Communications – The Industrial Engineer will interact with decision-makers to manage expectations and create synergy in efficiencies. The IE will provide strong technical support to operational staff on best practices. Where needed, coach local management to improve improved team performance and analyze statistical data to determine standards and process requirements as well as quality metrics.




    • Three plus years in Operations Management or Industrial Engineering required. IE experience in Transportation, Distribution Center environment experience a plus. Green Belt / Black Belt a plus.   Experience with Transportation routing software / concepts a plus.
    • Ability to apply decisions, and to think in broad terms, considering the impact of decisions across the entire company.
    • Ability to interact effectively with all levels within the Iron Mountain Enterprise.
    • Excellent written, oral and presentation skills.

    Demonstrated success in re-engineering, ability to produce enduring, effective solutions to business problems; benchmarking, project management






    Compliance Obligations:


    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame