• Sr. Claims Specialist

    Job Location(s) US-MA-Boston
    Requisition #
    2018-18890
    Category
    Security
    Type
    Full-Time
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
     
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
     
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

     

    The Litigation Specialist will be responsible handling cases that are in litigation and/ or of

     high complexity and/or exposure. Investigate, evaluate and settle claims within designated authority. This position reports to the Director of Risk Management

    Responsibilities

    The Litigation Specialist will be responsible handling cases that are in litigation and/ or of high complexity and/or exposure. Investigate, evaluate and settle claims within designated authority. This position reports to the Director of Risk Management

     


    Job Responsibilities: 

    • Examine claims files, insurance policies and other documentation to determine coverage applicable to a claim loss.
    • Develop a defense plan (strategy) and direct defense counsel on litigated claims.
    • Assists and may direct the investigation and claims settlement activities of attorneys and vendors.
    • Evaluate claim and reserve cases within designated authority on various lines of business both commercial and personal.
    • Settle and pay claims within designated authority. Recommend payment, evaluate and reserve claims in excess of assigned authority. Reports status to the Home Office Claims Department through large loss notices.
    • Attend pre-trial settlement conferences, arbitration and trials on litigated cases as needed.
    • Negotiate settlements directly with insureds, claimants, attorneys, and other insurance companies. May be given cases that are not in litigation but have a trigger exposure.
    • Present cases to the Suit and Roundtable Committees.
    • Perform other duties as assigned.

    Qualifications

    • Must exercise budget responsibility with vendors for allocated loss adjustment expense.
    • Must be able to establish rapport with insured, public adjusters, attorneys, law enforcement agencies and other insurance companies.
    • Must have strong negotiation skills.
    • Must be able to function under a heavy volume of work and to make independent decisions regarding investigation, case evaluation and settlement negotiations.
    • Achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance.
    • Team oriented, building strong working relationships and a positive work environment.

     

    Compliance Obligations:

     

    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame