• Outsourced - Sr Records Analyst

    Job Location(s) US-CO-Denver
    Requisition #
    Work From Home (Virtual)
  • Overview

    1. Assumes responsibility for the records management program compliance.


    1. Educates customers on program compliance, which includes customer training and new department set-up.
    2. Assists Records Manager with identifying process improvement opportunities for the retention of information and records for assigned business units.
    3. Assists Records Manager with identifying non participating customer entities, and work with business unit leadership to administer standard policy and program compliance.
    4. Monitors customer’s business initiatives to assess impact on business records management requirements.
    5. Assisting customer with moves or closures through managing migrations and transfer of records.
    6. Provide project management expertise and analysis for identified business units as needed, e.g., inventorying, identification and disposition of all unidentified records.



    1. Assumes responsibility for records management program implementation.


    1. Assists Records Manager with maintaining records management processes and procedures for assigned business units.
    2. Assists Records Manager with maintaining record retention schedules and record series for assigned business units.
    3. Assists Records Manager with implementing records destruction process for customer assigned business units.
    4. Conduct and support customer standardized records management training program.
    5. Provide Iron Mountain system specific training for assigned business units (IMConnect).



    1. Assumes responsibility for records management program administration and coordination.


    1. Maintain accurate records and respond in a timely manner to all retrievals, accessions and destruction requests for all customers’ records according to company record retention policy.
    2. Monitors records database to ensure accuracy of data entry, storage and destruction.
    3. Provide customer support via email, phone or in person, i.e., logistic and procedural support, enforce standards and promote best practices.
    4. Coordinate collection and distribution of necessary information for assigned business units, including activity levels, Iron Mountain district contacts, authorized users, workflow data, etc.
    5. Assist Records Manager with driving overall program improvements for assigned business units.
    6. Act as a resource to district personnel regarding customer issues, attend meetings, and interface with appropriate departments as appropriate.



    A minimum of two (2) years college with specialized course work in records management and business law is preferred and two (2) to four (4) years equivalent work experience in an active records environment is preferred.



    Compliance Obligations:


    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame