• Regional Plant Maintenance Manager

    Job Location(s) US-NC-Charlotte
    Requisition #
    Work From Home (Virtual)
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

    Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.


    Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


    The Regional Maintenance Supervisor’s primary role is to support and develop corporate preventative maintenance programs, direct repair support for both planned and emergency repairs, maintenance training initiatives, maintenance vendor support and provide comprehensive analysis / recommendation in order to reduce overall plant maintenance costs.


    Primary (P) or Secondary (S) Key Responsibilities: What are the main responsibilities of the job? Indicate which are primary (essential to the job) and which are secondary (not essential to the job). % of Time Spent:

    P A. Provide Equipment Inspections for 27 plant locations on an annual basis. 15%

    P B. Provide hands on repair of plant equipment using specific skills in welding, mechanical, hydraulics and electrical applications. 25%

    P C. Act as a vendor liaison for district specific repairs. 15%

    P D. Drive maintenance program initiatives. Preventative, Predictive and Productive 15%

    S E. Support the development, documentation and delivery of maintenance training initiatives 10%

    S F. Provide comprehensive maintenance reporting inclusive of repair reporting, failure analysis, root-cause analysis and inventory management. 10%

    S G. Assist in capital equipment recommendations and deployment. Provide recommendations for plant equipment repair budgeting on an annual basis. 10%

    Functional Knowledge, Skills, and Competencies: Ideal candidate must have excellent mechanical aptitude and project management background, as well as hands on experience in some or all of the following skills: welding, hydraulics, electrical and mechanical repair aptitude. , PLC programming / support and database development a plus.

    Business Expertise: Ideal candidate must be familiar with budgeting and assist in the development of maintenance operating budgets in excess of $2.5MM annually. Candidate must be able to perform cost benefit analysis related to capital investments.


    Scope Information: Maintenance costs and repair analysis

    ·                     Revenue (P&L)              Yes              No             Annual dollars:

    ·                     Operating Budget           Yes              No             Annual dollars: $1.5MM


    Leadership: While not directly responsible for district employees, Supervisor must lead by example as it relates to company policies and procedures as well as provide training on maintenance functions. Position will also require excellent teaming skills in order to manage activities throughout a region and with multiple internal customers.


    Problem Solving: Minimally the position requires the ability to quickly identify equipment issues and recommend appropriate resolution. Additionally this position requires the evaluation of repair events and historical data to determine root cause and predictive maintenance solutions.


    Nature of Impact: This position will reduce downtime and plant equipment maintenance expenses as well as provide high level maintenance support and extent the life of Iron Mountain plant assets.

    Area of Impact: The primary impact of this role will be in the secure shredding service line specifically in the area of reducing vendor labor cost, program development and increasing equipment uptime, thereby reducing costs and increasing throughput.

    Interpersonal Skills: While this position will report through a product line corporate structure the customer is internal and as such will be required to communicate affectively to multiple levels of Iron Mountain Management, this will require above average documentation, reporting and interpersonal skills.



    1. Physical Requirements: Approximately 45% of this roll requires hands on repair and inspection of shred plant equipment including the use of general mechanical tools, lifting parts and equipment.
    2. Travel Requirements:

    % Total travel: 70%

    % Local travel (Depending on District): Minimal (5%)

    % Overnight travel: 60%

    1. Utilization of Time and Equipment:



    1.     Laptop / desktop computer, telephone


    2.     Lifting, moving, pushing and pulling equipment, cases, metal containers, or boxes in excess of:


    10-20 lbs.



    30-40 lbs.



    40 lbs.



    3.     What are the physical aspects of the job?  This position will require the use of specific skill is in mechanical, welding, hydraulic and electrical applications. 


    1. Licenses & Certifications Required: Preferable certified welding credentials, Power Industrial Truck license, Electrical certification credentials and any hydraulics / mechanical certifications. Actual accreditation TBD


    1. Qualifications: Minimum and preferred preferences highlighted in Red

    Minimum Education:                                                    

    High School             


      Minimum Experience: 

     2 – 4 Years


    Preferred Education:           

    4-Yr College Degree                        


    Preferred Experience:

    4-7 yrs





    Compliance Obligations:


    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame