• Outsourced Records Specialist

    Job Location(s) US-WA-Redmond
    Requisition #
  • Overview

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

    Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.


    Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


    I.    Job Summary


    The Records Specialist includes responsibility for the following records management activities: provide customer support and assist the customer with processes and procedures related to the tracking of customer’s records. 


    II.    Essential/Key Areas of Responsibility


    1. Perform basic records center operations in accordance with established RIM procedures.
    2. Process incoming information according to RIM procedures to meet organizational compliance requirements.
    3. Perform assigned data entry to populate RIM software according to established procedures.
    4. Review metadata for accuracy and make changes as necessary for placing records into storage
    5. Maintain accurate records and respond in a timely manner to all retrievals, accessions and destruction requests for all customers’ records according to company record retention policy
    6. Perform document preparation tasks. Indexing, packaging and release of product.
    7. Sorting and/or preparing hard copy records for scanning and document preparation.

    Scan hardcopy files to electronic images, assure quality image and perform quality control



    I.    Educational & Experience Requirements


    1. High School Diploma or equivalent.
    2. Familiarity with PC and other computer-related products.
    3. Two years of experience working in a data entry/imaging environment – is an asset.
    4. Proficiency in reading, writing and communicating in English.
    5. Must be detail oriented, quality driven and possess strong problem solving ability.
    6. Ability to work at a sustained pace to meet production rates while producing quality work.
    7. Ability to handle multiple projects simultaneously.
    8. Aptitude for change and long durations of project assignments.
    9. Ability to handle lifting, moving, pushing and pulling carts or boxes.
    10. Capability to work independently with minimal supervision.