Innovation Champion

Job Location(s) US-MA-Boston
Requisition #
Product Management


Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.


Iron Mountain’s Innovation Champion will shape and lead initiatives to design and pilot new product and service opportunities for Iron Mountain and its customers. This role is based in our Boston, MA, headquarters location. For the right candidate, we will consider an alternative location.


The ideal candidate will have demonstrated experience in leading teams through the innovation process; collaborated with cross-functional teams and customers; and shown thought leadership on industry and technology trends. We are looking for an action-oriented strategist who can quickly turn vision into results.



  • Use existing market research and resources including VoC, and design new ways to gain insights, to assess growth opportunities and areas of expansion for Iron Mountain
  • Lead design thinking workshops, with multiple cross-functional internal stakeholders and customers
  • Recommend specific and actionable phased next steps to execute on recommendations, prioritized by growth impact
  • Build initial market recommendations and business cases
  • Work across functions and within Lifecycle process to socialize and validate your recommendations
  • Launch pilots and determine subsequent go/no go decisions
  • Lead within our team and cross-functionally


  • Experience designing and launching 1.0 products and services
  • 7 or more years of relevant experience
  • Track record using design thinking to solve complex B2B problems.
  • Knowledgeable about effective change management
  • Strong executive presence and communication skills, with experience presenting to senior executives
  • Demonstrated ability to lead or coach others
  • Demonstrated ability to collaborate effectively in cross-functional teams
  • High degree of intellectual curiosity and ability to absorb new concepts quickly
  • High level of energy, personal drive, and positivity
  • Bachelor's Degree in Business, Product Design or Computer Science

Compliance Obligations:


It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies
  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
  • to complete required training within the allotted time frame