Channel Sales Manager

Job Location(s) US-NY-New York
Requisition #
Work From Home (Virtual)


Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.


The Channel Sales Manager (CSM) will manage all aspects of scoping, creating, developing, revenue achievement and day-to-day management of new & existing channel partnerships for the Digital business. The goal of the position is to create and manage successful revenue generating relationships with technology, reseller & service provider companies, who can affect the movement of Iron Mountain Digital products and services to end user companies and customers. The person will work closely with product management, product marketing and the sales organization to make sure the partnership strategy and resulting partnerships are properly focused and getting the appropriate mind share and resources for success.

  • Develop relationships with third party reseller companies that effect direct  and indirect sales of our products and potential value added services
  • Recruit, develop and manage partners - new, prospective and existing.  Oversee all aspects of a “new to” Iron Mountain partner relationship
  • Proactively manage communication and facilitate information exchange regularly with Team Leader, Emerging Channels, Director of Channels and VP of Channels & Alliances
  • Keep current on technical changes on products as they relate to Iron Mountain and partner needs; interface with Iron Mountain and partner executives, internal product/project management team(s), support, operations and engineering reps to ensure Iron Mountain and partner deliverables on revenue opportunities
  • Able to react to change productively and handle other essential tasks as assigned


  • Proven record of recruitment & development of channel or technology-based partnerships
  • Vertical market or indirect Alliance Partner selling experience; contract negotiation and partner management skills desired
  • Must be able to deal with diverse small to medium sized VARs & MSPs; and the complexity of issue(s) that come with this type of partner (e.g. contract negotiation, sales engagement stewardship, etc.)
  • Requires high aptitude and business acumen; must be able to articulate IRMD’s value proposition to external 3rd party companies; interpersonal skills must be finely tuned and leveraged both internally and externally, and with multiple constituencies within IRMD
  • Total travel:  25%, Local travel (Depending on District): 10%
  • Education / Experience: 4-year College Degree / 4 – 7 Years

Compliance Obligations:


It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies
  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
  • to complete required training within the allotted time frame