Sales Admin, Account Management, Crozier

US-NY-New York
Requisition #
2017-16405
Category
Account Management
Type
Full-Time

Overview

Based in New York, Crozier Fine Arts is an industry-leader in art storage and logistics and an advocate for worldwide commercial standards. A component of the Adjacent Businesses segment within Iron Mountain, Crozier provides services that support the art management lifecycle, from initial purchase to final sale; including secure storage, climate-controlled vaults, viewing areas, consultation, installation and project management services, and international shipping capabilities for art industry professionals and collectors all over the world.

Responsibilities

 

The Sales Administrator is responsible for supporting the Account Managers in bringing Crozier’s service offerings to our clients. In this role, the Sales Administrator will assist in all aspects of maintaining long-term relationship with our clients, ensuring they are receiving ongoing proactive attention. The Sales Administrator will also support the execution of certain projects and the resolution of issues by working closely with internal departments across the board. 

 

Job Responsibilities:

  • Provide general administrative support to the Account Management team.
  • Ensure clients receive superior customer service; address and help to resolve unexpected issues that may arise.
  • Liaise and collaborate with internal teams, including Sales Managers, Account Managers, Administrators, Operations and other key personnel
  • Ensure Salesforce is up-to-date with client information, including leads, opportunities, tasks, (personal information), etc.
  • Monitor task management in support of Account Managers
  • Assist with client onboarding initiatives
  • Ad hoc projects for Director of Accounts

Qualifications

Experience, Skills and Attributes:

  • Administrative support experience in a professional environment
  • Excellent verbal communication, written communication, and proofreading skills
  • Keen sense of accuracy and attention to detail
  • A professional demeanor and the ability to handle matters confidentially
  • Ability to provide excellent client service and exhibit a sense of urgency to complete duties in a timely manner
  • Ability to interface well with all levels of employees in a highly professional and friendly manner
  • Proven team player
  • Proficient in Microsoft Office, Salesforce