Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 25,000 people strong and growing. We’ve been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
The Director, Customer & Business Development role is to direct and manage all the regional sales and client relations functions through the supervision of the Business Development and Client Development sales force, for the purpose(s) of generating net new sales, through prospecting, networking and executing on marketing initiatives to increase and maintain our footprint within their assigned territory resulting in revenue growth and quota attainment. The incumbent will assist the Business Development Executives and Business Development Executives (BDE) and Client Development Manager and Client Development Executives (CDE) to focus on Total Customer Satisfaction, to proactively manage approximately XX named Iron Mountain Key Accounts to increase the client spend assigned customer programs through new opportunity identification, upsell execution, renewal strategy, and issue management. The Director will work with the Inside sales and Client Services organization to ensure support to the sales region.
Functional Knowledge, Skills, and Competencies